At Robertson Gadget, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our mobile phone accessories. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect information such as:
Name and contact information, including email address, telephone number, and mailing address.
Billing and shipping information necessary to process orders.
Order details, including products purchased, transaction information, and order history.
Information you provide when contacting customer service or submitting an inquiry.
Website usage information, such as IP address, browser type, device information, referring pages, and general interaction with our website.
Information collected through cookies and similar technologies.
We only request information that is reasonably necessary to provide and improve our services.
2. How We Use Your Information
Robertson Gadget may use collected information to:
Process, fulfill, and deliver orders.
Process payments and maintain transaction records.
Provide customer service and respond to inquiries.
Send order confirmations, shipping updates, and other service-related communications.
Maintain and improve our website, products, and customer experience.
Detect, prevent, and investigate fraudulent, unauthorized, or potentially harmful activity.
Maintain appropriate business, accounting, and legal records.
Comply with applicable laws, regulations, and legal requirements.
We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
3. Payment Information
Payments may be processed through third-party payment service providers. Robertson Gadget does not necessarily store complete payment card information on its own systems. Payment providers may collect and process payment information according to their own privacy policies and security practices.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, understand website usage, and improve website performance.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain website features.
5. Information Sharing
Robertson Gadget may share personal information with trusted service providers when reasonably necessary to operate our business. These parties may include:
Payment processors.
Shipping and delivery providers.
Website hosting and technical service providers.
Customer support and communication providers.
Security, fraud prevention, and analytics service providers.
Professional advisors, government authorities, or other parties when required by law.
We do not sell personal information as a business practice. Service providers that receive information from us are expected to use it only for authorized business purposes and in accordance with applicable requirements.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing customer service, maintaining business and accounting records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
8. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Request information about how your personal information is collected and used.
Opt out of certain marketing communications.
Exercise other privacy rights available under applicable law.
To make a privacy-related request, please contact us using the contact information provided on our website. We may need to verify your identity before completing certain requests.
9. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.
Subject to applicable legal exceptions and requirements, California residents may have rights to know about personal information collected, request access to or deletion of certain personal information, request correction of inaccurate information, and opt out of certain forms of sharing or sale of personal information where applicable.
Robertson Gadget does not sell personal information for monetary consideration as part of its ordinary business practices.
California residents may contact us to exercise applicable privacy rights. We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.
10. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms. Robertson Gadget is not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of third-party services before providing personal information to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.
When changes are made, the updated policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
